Please contact our Collections Department to request your payoff amount, which will include any fees that have been incurred throughout the loan. If paid, the title will be released to the customer and no Lienholder will longer appear in the title.

Making payments on or before your due date can help decrease the balance. Paying after your due date would accrue additional daily interest.

No, Aluria Financial, LLC is not responsible for damages to the engine nor the body frame of the vehicle. If vehicle was bought “as is” and no warranty was purchased when the loan was issued, then Aluria Financial, LLC claims no responsibility on this matter. If warranty was purchased when the loan was issued, please contact the warranty company that was purchased immediately.

If there are any extra payments, the money will go towards the principal balance and therefore the loan’s term will be shortened. There is no pre-paid or penalty fee.

Please keep in mind that you are responsible of any outstanding balance at any time. If the vehicle has been totaled, contact Aluria Financial  LLC Customer Service Representative-CSR and provide us with your insurance information in order to start with a claim. Contact Aluria Financial  LLC  will start working towards the settlement with the insurance company, and subsequently we will proceed with the GAP insurance. You can contact our offices at any time to know the status of any claim.

Yes, you are responsible until the loan is paid in full.

Aluria Financial, LLC will recondition and sell the vehicle in an attempt to recover the balance owed, along with the fees incurred in securing and selling the vehicle. If we are not able to recover the full amount owed you will be notified of the amount, and will be responsible to pay the balance in full to avoid further collection activity.

Once Aluria Financial LLC as processed your payment and completed our final audit (which can take up to two weeks depending on how the payment was made), Aluria Financial LLC will provide you with a congratulatory paid in full letter, and refund of any money you paid above what was owed. Your title may be included with this letter in certain states, but if not, it will advise you of the next steps to obtain a clear title.
Consider all processing and mail time, please allow up to 4 weeks for everything to be completed properly.

Aluria Financial LLC
P.O. Box 693010
Miami, FL 33269

Titling and Registration should be handled by the dealer you purchased the vehicle from. In most states, you will not receive a title until you payoff our account with us, but you should receive plates and registration within 1 – 3 months depending on the state. Please work with the dealership to ensure everything is signed, submitted and paid for. If the dealer is not being cooperative, please contact Aluria Financial and we can assist.

The process varies from state to state, but in all cases, you need to initiate the process at the local Motor Vehicle agency for your new residence. The new state will ask for existing new title to which you need to inform them Aluria Financial LLC is the lienholder and has the title. The agency will either send us a request, or provide you paperwork to provide us, as to where we need to send the title. In either case, the request can be sent to aluriafinancial@gmail.com or mailed to Aluria Financial, LLC Titles Department, P.O. Box 693010 Miami, FL 33269.